Customer Company operating in the plastics sector with 200 employees
If Sinergia had not intervened, I would have lost all of the company's earnings for 2020. Indeed, Sinergia highlighted an error by the sales company that in 2018 failed to report to the distributor the transfer of our energy supplier. According to the CSEA, therefore, our consumption had not exceeded the necessary GWh. At this point, the Sinergia technicians successfully coordinated with the supplier in the retroactive transfer which thus remedied the problem. In a timely and determined manner, they obtained the contribution that I had given up on.
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